Are the Cushion Covers Handmade?
Yes. Each Shades of Luxe Decor cushion cover is handmade, which means small natural variations in pattern placement or texture are part of the character of the piece, not a flaw.
What Size Are the Cushion Covers?
We currently offer 22" × 22". More sizes will be coming soon.
Do the Covers Come With an Insert?
Inserts are sold separately so you can choose the fill that's right for you. Each product page notes this clearly.
How Long Does It Take to Receive My Order?
Because pieces are made to order, please allow up to 14 business days for production before your order ships. You'll receive a shipping confirmation with tracking once it's on its way.
Do You Ship Outside of Canada?
Right now, we ship within Canada only. We're working on expanding to worldwide shipping in the future — join the Luxe List to be the first to know when that opens up.
How Should I Care for My Cushion Cover?
We recommend spot cleaning with a soft, damp cloth and mild soap as needed. Avoid direct heat, harsh chemicals, and machine washing. For velvet pieces, a gentle fabric brush can help keep the pile looking fresh. When in doubt, professional cleaning is the safest option for delicate or textured fabrics.
Can I Order a Custom Size or Fabric?
Custom orders aren't currently available, but it's something we may offer down the road. Join the Luxe List to hear if that changes.
What if My Item Arrives Damaged?
Please contact us within 5 days of delivery with photos of the item and packaging, at shadesofluxedecor@gmail.com.
Do You Restock Sold-Out Designs?
Once a design sells out, it won't be restocked in the same run. Join the Luxe List to hear about future collections first.